Gavin is friendly and personable. I felt very comfortable with him working on my home. He explained the options I had for treatments and let me make an educated decision.. I had aggressive hornets in a large flower box. The entry for the nest was in the side of the box so the methods I knew to get rid of them wouldn’t work. He got rid of the wasps and treated my home against carpenter ants. His prices are great. I will be using his services in future battles with nature.